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    1. Knowledge Base
    2. Software & Applications

     Software & Applications

    Articles related to specific software and applications.

    Articles (9)

    Changing your default PDF viewer

    Horizon VDI Client

    An overview on how to access the Horizon VDI system via the Horizon client.

    Install Software & Applications on WCC Laptop with Company Portal

    Microsoft Bookings

    Microsoft Planner

    OneDrive File Recovery

    How to restore files from the OneDrive Recycle Bin and from the Second-stage Recycle Bin.

    Reporting an Issue in the TDX Support Client Portal

    Updating the Zoom App

    Viewing Your Tickets in the TDX Support Client Portal

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    Contact the IT Helpdesk

    The WCC IT Helpdesk is centralized support for a faculty, adjuncts, staff, and administrators who need tech help. Come visit us in person, give us a call, send us an e-mail, or submit a ticket through the portal!

    Hours of Operations

    Available 8 a.m. - 9 p.m., Monday - Thursday
    Available 8 a.m. - 6 p.m., Friday - Sunday

    Call 914-606-8000

    Technology Building Room 27
    75 Grasslands Road, Valhalla, NY 10595

    Email the Service Desks

    Email IT Helpdesk
    For Faculty/Staff, please e-mail the Helpdesk at Helpdesk@sunywcc.edu

    Email Student Helpdesk
    For Students, please e-mail the Student Helpdesk at MyWCCHelpdesk@sunywcc.edu

    Email Media Support
    For Media assistance, please e-mail Media Support at Mediasupport@sunywcc.edu

    Additional resources

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