How to Change/Reset your MFA Phone Number

How to change your MFA phone number.

You want to change your MFA phone number.

If you do NOT have access to your current MFA phone number

Please have your Student ID Number / Employee ID Number ready so your identity can be verified.

Students: Contact the MyWCC Helpdesk at MyWCCHelpdesk@sunywcc.edu or 914-606-5600

Employees: Contact the WCC IT Helpdesk at Helpdesk@sunywcc.edu or 914-606-6665

If you have access to your current MFA phone number

Go to https://myaccount.microsoft.com/ and log in.

Click 'UPDATE INFO'

Click 'Change'

Follow the prompts.

Need additional information or assistance? Contact the WCC IT Helpdesk